Course curriculum

  • 1

    Module 1 - Preparation & Mindset

    • Welcome to the course! Please join our Facebook Group and our monthly Q&A sessions

    • Privacy and terms

    • Module 1 Workbook

    • Part 1 - Mindset

    • Survey

    • Part 2 - Visioning

    • Part 2 - Your Ideal Day Visualisation Track

    • Part 3 - Goals

    • Part 3 - Bonus: 90 Day Goal Setting

    • Part 3 - Bonus Workbook: 90 Day Goal Setting

    • Survey

    • Part 4 - Finding Time in your Day

    • Part 4 - Finding Time in your Day

    • Survey

    • Guest Expert : Lea De Mavi

    • Guest Expert Handout

    • Feedback
  • 2

    Module 2 - Your Ideal Client

    • Module 2 Workbook

    • Part 1 - Your Worst Client

    • Survey

    • Part 2 - Your Niche

    • Survey

    • Part 3 - Customer Pain Points

    • Survey

    • Part 4 - Your Core Services

    • Feedback
  • 3

    Module 3 - Getting Serious About Your Business

    • Module 3 Workbook

    • Part 1 - Business Foundations

    • Part 2 - Business Planning - Your Services

    • Part 2 - Bonus: Business Model Canvas

    • Survey

    • Part 3 - Business Planning - Behind the Scenes

    • Part 4 - Thinking Bigger

    • Feedback
  • 4

    Module 4 - What's Your Worth?

    • Module 4 Workbook

    • Survey

    • Part 1 - Emotions

    • Part 1 - Bonus: Requesting a Review using Google Forms

    • Survey

    • Part 2 - Pricing Your Services

    • Part 3 - Getting Clients to Pay Upfront

    • Survey

    • Part 4 - Sales Scripts

    • Guest expert: Pricing with Della Hudson

    • Survey

    • Feedback
  • 5

    Module 5 - Branding and Marketing

    • Module 5 Workbook

    • Part 1 - Your presence online now

    • Your online presence

    • Part 2 - Brand blast

    • Part 3 - Getting clear on your brand

    • Part 4 - Putting it into action

    • Share your brand

    • Feedback
  • 6

    Module 6 - Sales and Getting Referrals

    • Module 6 Workbook

    • Part 1 - A good sales process

    • Invoice Audit

    • Elevator Pitch

    • Part 2 - Proposals and letters of engagement

    • Part 3 - Onboarding

    • Part 4 - Exceeding clients' expectations

    • Exceeding expecatations

    • Feedback

    • Part 5 - The power of testimonials

    • Feedback
  • 7

    Module 7 - Making your Business a Slick Operation / Your App Stack

    • Module 7 Workbook

    • Your processes right now

    • Part 1 - Getting ready to scale

    • Part 2 - Standardising processes

    • Part 3 - Documenting your processes

    • Which process will you document first?

    • Part 4 - App Stack

    • Guest Expert - Creating your customer service journey with Keyboard Smash

    • Guest Expert - Handout

    • Feedback
  • 8

    Module 8 - Staffing and Outsourcing

    • Module 8 Workbook

    • Your growth plan

    • Part 1 - Staffing and outsourcing

    • Part 2 - Review process

    • Part 3 - Hiring

    • Part 4 - Onboarding staff and contractors

    • Feedback
  • 9

    Module 9 - Cash Flow

    • Cash flow

    • Module 9 Workbook

    • Part 1 - Importance of cash flow

    • Part 2 - Improving your own cash flow

    • Part 3 - Software

    • Part 4 - Your clients' cash flow

    • Feedback
  • 10

    Module 10 - Communicating with your Clients and Management Information

    • Management information

    • Module 10 Workbook

    • Part 1 - levelling up with your clients

    • Part 2 - Management reporting packs

    • Part 3 - Key Performance Indicators

    • Know Your Numbers

    • Part 4 - Communication

    • Feedback
  • 11

    Module 11 - Building your Network

    • Module 11 - Workbook

    • How are you building your network right now?

    • Part 1 - The value of raising your profile

    • Key Person of Influence

    • Part 2 - Joining the networks of your ideal clients

    • Part 3 - A marketing plan

    • Content planning system

    • Part 4 - Lifting your profile further

    • Feedback

    • What will you do first to raise your profile?
  • 12

    Module 12 - Preparing for the Future

    • Module 12 Workbook

    • Part 1 - Review your Business Model Canvas

    • Business Model Canvas

    • Part 2 - Schedule your Monthly Review Meeting

    • Part 3 - Getting out there

    • 12 Month Visibility Plan

    • Part 4 - Reflection

    • Feedback

    • Thank you